Refund Policy / Return Policy

In case customer receives a damaged product at the time of delivery, you can immediately contact our representative (RVE) to as damage , your damage amount after verification or inspection will be refund by insurance claim if avail at the time of Booking within stipulated time. Since fruits and vegetables are perishable items, refund and damage will not be entertain , if the reason for damage is genuine and issue has been found from company’s end, we will REFUND to your bank account.

1. Billed but Not Delivered – We ensure to deliver the right Quality at right Quantity at right Place. Still if you find any item missing in the order, we will refund the charged amount for particular item to your account.

2. Damaged products- If the item delivered is having quality issue, customer has to send the clear photo graph to our customer care by mentioning order id. We will be happy to assist you and we would initiate a refund to your account.

3. Shelf Life / Perishability- Handling and storage of fruits and vegetables is of utmost importance when you bring them home. Vegetables & fruits have very short shelf life. Though your products are should be consumed immediately or stored in refrigerator at 8-10 degree or room temperature (20-25 degree) and avoid direct sunlight. The issue noticed after 12 hours will not be entitled for refund.

Cancellation policy

Customer can cancel the order on the same day of placing order by calling our customer care. Amount will be refund within 2-3 days to your bank account.